Despite the havoc that the COVID-19 pandemic has caused, and continue to cause to Public Libraries, and the World as a whole, it did not deter the Norfolk Public Library Youth Service Department with the abled-leadership of Terri Raymond and Teresa Wanser to device creative ways of reaching out to the community members to ensure that the Library's numerous customers are not deprived of its services. The Department created various virtual programs to keep the community members engaged, and involved staff of its respective branch in promoting these programs, and through the Social Media. Our new Youth Associate, Karen Kinsey, also has been actively involved in using her creativity to develop projects (Grab and Go) for the Barron F Black customers as seen in one of the photos below: